Daymi is a hub that enables you to document all of your procedures, sign-off for all controls, and full audit trail of both execution and revision change of your procedures.
In this article, we will discuss several methods that can help you save time and demonstrate to external reviewers such as auditors, investors, ODD consultants or regulatory bodies that you have robust procedures, a digital way to track and monitor your operations and and interactive business continuity plan.
Preparation: Review last year's ControlsWhy. You should prepare for a third-party review by identifying and documenting any missing controls or irregularities beforehand to ensure a smooth experience. There are two ways to do this: one with the help of the new Analytics module, and the other without it. Both methods are described below.
Analytics ModuleโHow. If you have the Analytics module, you can select the rolling 12-month view and go through, month by month, what was not done, making sure no critical processes were not done, and if they were, making sure to comment on the reason for not completing it.
12-month rolling view in Analytics for critical subprocesses Easy access to a specific subprocess to leave a comment and check the history โ
PDF Performance ReportsIf you haven't already decided to have full Analytics access, you can review your historical activities by exporting a PDF Performance Report. A detailed guide on how to do this is located here.
Goal. By going through the previous time period, and documenting any issues or missed controls, you make sure that you are one step ahead. |
Introduction: Start by showing the year in reviewWhy. Quickly visualize how you are in control to the reviewer will make you best-in-class.
You can easily make a PDF report using a Scorecard in Daymi to demonstrate to the Board of Directors, Investors, ODD consultants, auditors, or your own team how you're managing and tracking your team's work and operational risks. You can also add comments to provide additional context and insights.
Goal. Start off your review by either showing them the Analytics Dashboard, with an overview of the previous year, or create a report with custom commentary where you on a top level describe the previous years operations. |
Demonstrate: Key Man Risk, Business Continuity and Robust ControlsDaymi gives you a digital and systemized way of mapping and running business-critical controls. It's a robust way of managing your business and operations, thereby reducing Operational Risk. With mapped-out and documented procedures for your teams, you're less vulnerable to Key Man Risk - when someone is out sick, it's easy to pick up where someone left off, even though you don't regularly do the procedure. And when it's time to onboard new staff, getting people up to speed is much easier. How. Walk your reviewer through your setup of Daymi. Show the processes and controls that are in the system, which are flagged as high priority, with deadlines and documentation. Even if half the office is out sick, you still have a system in place that allows everyone to know what needs to be done, how and when. |
Extracting proof of executionWhy. Your auditors usually ask who executed which control and at what time during the year. It's always a headache to collect piece by piece from different sources and platforms the proof of execution. The full explanation is provided here, but in essence:
It's in CSV format, and auditors appreciate Excel, as they can easily filter the file to find what they need. Goal. Minimize time spent on finding and creating a record of who did what and when. |
Procedure and Process DocumentationWhy. During regulatory reviews or Operational Due Diligence (ODD), you may often be required to provide your process documentation, including details such as when it was last edited and by whom. Instead of manually adding this information to your Word document, consider transferring your procedures to Daymi.
Goal. Procedures are crucial for efficient and secure operations. With them documented in Daymi, you never need to look for where the latest version is stored - and manually update the last revision. |
Detailed Revision HistoryWhy. It's often difficult to remember exactly how you used to perform a specific task a year ago or if there were changes made to the deadline. Daymi can now show you the entire history of changes for a specific process. Including what the work description looked like a year or two ago.
Here, you can view all changes made, including what the description might have looked like before a major overhaul. Goal. Demonstrate that your procedures are not only well documented and accessible, but also that you can prove that you can track every change. |
Errors/Incidents managementWhy. You might be asked about what events took place last year, that affected your delivery. With Daymi, you can quickly export all minor or major incidents/errors that took place. How. Errors pages have a small button labelled 'Export to CSV' in the top left corner, allowing you to quickly export it for both external use as well as to quickly analyze the errors.
Goal. Speed up the review by having errors logged in Daymi, thereby further increasing the sense of control for your regulator, auditor, or investor. |
Improve: How to make it even easier next yearWe have continuously developed features to make things easier. Here are a few tips on what you could improve for next year to make it even easier. High Priority Classification Add High Priority to your most important subprocesses and controls, those most likely to be reviewed and requested. This will make it easier to filter out, export, and showcase the most important things, as not all work items are equal. Being 80% complete in total might be acceptable if your critical processes are always done. ๐ง Daymi Customer Success offers a service to assist you with additional manpower for reviewing and classifying your controls; contact [email protected] or use the in-built chat. Monthly Review Process Consider preparing for the audit in advance and establishing a monthly routine to review processes from the previous month. Was there a market closure or major outages with Microsoft Outlook? Analytics If you haven't already signed-up for our new analytics module, contact [email protected] to get a quote. |
๐ง Need assistance? Contact [email protected] or write in the built-in chat.